Privacy Policy

🔐 Who We Are

Travtur Tourism L.L.C is a licensed tourism company in the UAE.

Address: Clover Bay Tower Office 1111, Business Bay, Dubai, UAE

Email: support@travtur.com

Phone: +971-559103103

📋 What Information We Collect

We collect the following types of data:

a. Information You Provide

• Full name
• Email address
• Phone number
• Nationality
• Passport details (if required)
• Payment information (via third parties)

b. Automatically Collected

• IP address
• Browser/device info
• Pages visited
• Cookies (see Section 7)

🎯 Why We Collect Your Data

• To process bookings & payments
• To provide support & updates
• To improve our services
• To comply with legal duties
• With consent, send promotions

⚖️ Legal Basis for Processing

• Contractual necessity
• Legal obligation
• Legitimate interests
• Consent for marketing

🔗 Sharing Your Information

• Tour partners & guides
• Payment processors (Stripe, PayPal)
• IT service providers
• Legal authorities when required

We never sell or rent your personal data.

🌍 International Transfers

We may transfer your data outside the EEA (e.g., to UAE), ensuring GDPR-compliant safeguards.

🍪 Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

🛡️ Your Rights Under GDPR

• Access & correct data
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent
• File complaints with regulators

🗂️ Data Retention

We keep your data only as long as needed or as required by law.

🔒 Security

We use industry-standard protections. No system is 100% secure, so please use caution when sharing information.

🔁 Changes to This Policy

Updates will appear here with an updated effective date. Please review it periodically.