Effective Date: 1 May 2025
Travtur Tourism L.L.C (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring you have a positive experience while using our services. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Travtur Tourism L.L.C is a licensed tourism company operating in the United Arab Emirates. Our office is located at:
Clover Bay Tower Office 1111 ,Business Bay ,Dubai ;UAE
If you have any questions about this policy or how we handle your data, please contact us at:
Email: [email protected]
Phone: +971559103103
We collect the following types of personal data, depending on how you interact with us:
Full name
Email address
Phone number
Nationality
Passport details (only when required for bookings or visa processing)
Payment information (processed securely via third-party providers)
IP address
Browser type and device information
Pages visited and time spent on site
Cookies and similar tracking technologies (see Section 7)
We collect and use your data to:
Process bookings and payments
Provide customer support
Send booking confirmations and important updates
Improve our website and services
Comply with legal obligations
With your consent, send marketing communications
Under GDPR, we process your personal data based on the following legal grounds:
Contractual necessity – to fulfill your bookings or tour arrangements
Legal obligation – for compliance with UAE and EU laws
Legitimate interests – to improve services and ensure website functionality
Consent – for optional marketing or promotional emails
We may share your information with:
Tour guides and transport partners for service fulfillment
Payment processors (e.g., Stripe, PayPal)
IT service providers hosting our website
Legal and regulatory authorities, when required
We do not sell, rent, or trade your personal data to third parties.
Your data may be transferred to and stored in countries outside the European Economic Area (EEA), including the UAE. We ensure that adequate safeguards are in place to protect your data during such transfers, in accordance with GDPR.
We use cookies to enhance your experience, analyze traffic, and personalize content. By using our website, you agree to our use of cookies. You can control or delete cookies through your browser settings.
As an EU data subject, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure (“right to be forgotten”)
Restrict or object to data processing
Data portability
Withdraw consent at any time
Lodge a complaint with your local Data Protection Authority
To exercise these rights, please contact us at [Insert contact email].
We retain your data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.
We implement industry-standard measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to take precautions when sharing personal information online.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
If you have any questions or concerns about our privacy practices or this policy, please contact:
Travtur Tourism L.L.C
Email: [email protected]
Phone: +971559103103
Address: Clover Bay Tower Office 1111 ,Business Bay ,Dubai ;UAE