Travtur Tourism L.L.C. – Refund & Cancellation Policy

Book with Confidence. Cancel with Ease.

✅ 24-Hour Free Cancellation

No penalties. No stress. Cancel up to 24 hours before your tour and receive a 100% full refund. No hidden fees or questions asked.

  • Changed your mind?
  • Got delayed?
  • Missed a flight?

📱 Flexible Booking Management

Take control with easy booking management from any device:

  • Log in to your Travtur account
  • Visit “My Bookings”
  • Modify or Cancel with one click

💳 Secure Payments with Stripe

Your transactions are:

  • SSL encrypted
  • PCI-compliant
  • Secure & confidential

⏳ Refund Timeline

Refunds are issued immediately. Bank processing may take 7–10 business days.

🕒 Late Cancellations

Missed the 24-hour window? We’ll still try to help:

  • Partial refund
  • Rescheduling
  • Credit for future booking

🔒 Private Tours & Custom Packages

Some tours with prepaid tickets or third-party vendors may have custom policies. You'll always be informed clearly—no surprises.

🚫 No Questions, Ever

  • No forms
  • No approvals
  • No awkward explanations

💡 Our Promise: Flexibility First

  • Easy
  • Fair
  • Built around you

📞 Need Help?

Email: support@travtur.com

Phone: +971-559103103

Live Chat: Available on WhatsApp